I
received my package of centerpieces today...these look
GREAT! The color
will work perfectly as well! Unfortunately, after
unpacking each item, I
found that three of the globes at the bottom of the box are
shattered. What
can I do?
Thank you so much for eliminating the centerpiece element of
my wedding with
such a beautiful solution! ~Linda Broody
Hi Linda, The shipping
company did it again-they are not very careful at times!
When is your wedding? Do we have time to ship you 3
new globes? Once received the arrangement should just
slide into them...Please let us know what we can do for you
to fix this problem.
Awaiting your reply, Lynn
Hi
Lynn~
The wedding isn't until late August so there is certainly
plenty of time for
three new globes to be shipped. Thank you for such a
quick response! In
addition, I have already passed your web-site address to a few
gals who are
also in the midst of their own wedding plans...
I want to say it is an absolute pleasure to do business with
someone who
takes such care, not only with their creations, but with their
customers too!
Sincerely, Linda Broody |